Announcements
- March 22, 2023
To add or update your Account Recovery Email Address, go to uni.columbia.edu and choose "Add or Update my Account Recovery Email." Duo MFA is required.
- February 16, 2023
The Core team will make the following adjustments to the CUIMC network in preparation for the move out of the Service Building
- February 15, 2023
In April 2023, MobileIron is changing its name to Ivanti. No changes in user functionality.
- December 21, 2022
The CUIMC IT Service Desk will have modified hours and support options during the holiday season. Click here to see more details.
- December 6, 2022
Email Maintenance: System Enhancements: Friday, December 9, 2022, from 6 pm to 9 pm
- November 14, 2022
Right-click on the Citrix receiver app, click "advanced preferences", and click "reset Citrix"
- October 31, 2022
The MyPassword self-service password reset tool for CUIMC password reset has been updated.
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- October 7, 2022
Expect possible outages with AWS services next Wednesday, 3 AM to 5 AM.
- September 6, 2022
An upgrade to phone systems is underway for all departments and related staff at NYP and CUIMC. We will be posting updates as it progresses, including schedules.
- September 1, 2022
The CUIMC IT Service Desk will be open for phone support only during Election Day, Tuesday, November 8th, from 9:00 a.m. to 5:00 p.m.
- August 31, 2022
The ongoing Medical Grade Network (MGN) project has completed swapping out access points (APs) for Towers 1, 2, and 3, and will be starting site surveys shortly.
- August 24, 2022
Many account and password problems can be resolved quickly online through self service options.
- August 23, 2022
Some CUIMC locations are reporting issues with using Mercury secure wireless or wired (ethernet) the morning of Tuesday, August 23rd.
- August 9, 2022
Please see the Getting Started for Students page for help activating your UNI and email, preparing your computer and mobile devices, how to reach technical support, and more.
- August 1, 2022
As part of the Medical Grade Network (MGN) project, work to swap access points (APs) in Towers 1 and 2 has been completed.
- July 28, 2022
Duo is currently monitoring an issue causing intermittent Push notification errors on Android devices, and working to correct anu
- July 18, 2022
The morning of July 18th Microsoft reported some lags with Exchange, the email platform used for CUIMC accounts
- July 15, 2022
A recent issue with Secure Email required affects a few aspects of its use, including a workaround as we are updating the system.
- July 11, 2022
An issue with the Secure Email service, where #encrypt is used in the subject line to protect sensitive information, has been resolved as of Friday July 11th.