Announcements
- January 28, 2022
During this time the connection between campus and Amazon Web Services (AWS) will be undergoing testing.
- January 28, 2022
The student walk-in support desk is operating via video phone only today, Friday, January 28th.
- January 24, 2022
Microsoft will set New Outlook as the default for Macintosh beginning in mid February. Some Classic Outlook features may not work immediately, you can revert to Classic if you prefer.
- January 13, 2022
Microsoft is ending support for an older and less secure method of connecting to email, apps, and other services. Please use current versions of any apps and software to avoid losing access.
- December 21, 2021
We have received reports that users cannot sign in to Cisco Finesse, used by some groups at CUIMC for automatic call distribution (ACD).
- December 15, 2021
The CUIMC IT Service Desk will be closed from December 24th to the 26th and December 31st to January 2nd, with the student walk-in desk also closed on the 27th and 3rd.
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- December 2, 2021
A "Something went wrong - Your organization has deleted this device." error is appearing for some trying to open Outlook, Teams, or other Office 365 apps on a Windows computer.
- November 16, 2021
There is currently an issue with some CUIMC websites, including CUIMC IT's, not loading if the link used does not include www
- November 16, 2021
The student walk-in support desk is operating via video phone only from 6pm to 7pm today, Tuesday, November 16th.
- November 8, 2021
Epic Mobile Applications (Rover, Haiku, and Canto) are all having issues with authentication.
- November 5, 2021
The Pharos printing system, use primarily by students on campus, is experiencing an outage the morning of Friday November 5th.
- November 3, 2021
Scheduled electrical work in the basement of Black Building will remove power and network connectivity for the basement only for up to 4 hours tonight.
- November 3, 2021
CUIMC mailing lists, also referred to as listserv, will be unavailable for up to 4 hours as scheduled work is performed.
- November 3, 2021
Apple released their newest Macintosh operating system version, OS 12 or "Monterey", however it may not be compatible with many CUIMC resources.
- October 26, 2021
The student walk-in support desk is operating via video phone only on Tuesday, October 26th due to inclement weather.
- October 13, 2021
After November 1, 2021, only Outlook 2013 Service Pack 1 (with latest fixes) and later will be able to connect to Microsoft 365 services, which includes CUIMC email accounts.
- October 5, 2021
CUIMC mailing lists, also referred to as listserv, will be unavailable for up to 4 hours as scheduled work is performed.
- October 5, 2021
Wi-Fi service at the following locations will all experience a 10-minute outage at 6pm while work is performed to remediate a critical bug found to be impacting connected devices intermittently.
- October 4, 2021
An urgent issue affecting the campus wireless network requires two very brief downtimes of approximately 10 minutes on Monday October 4th, at either 3:30pm or 9pm based on the location.