Announcements
- June 8, 2022
The Spam Digest Web Console, used to manage filtered and quarantined email messages for CUIMC accounts, is experiencing issues. We are working with the vendor to fix it as quickly as possible.
- June 7, 2022
We are experiencing an issue with the Adobe licensing system, and are working with Adobe to resolve issues with accessing and using CUIMC licensed versions of Adobe Acrobat Pro.
- May 23, 2022
The CUIMC IT Service Desk will be closed on the Memorial Day holiday.
- May 23, 2022
Due to a scheduled upgrade of networking equipment, there will be a 6 minute interruption in wifi for the following locations after 6pm.
- May 9, 2022
The student walk-in support desk is closed for renovations; phone, email, chat, and remote support are still available.
- May 5, 2022
To improve the Wi-Fi service to students, access points will be upgraded in Towers 1, 2 and 3. The work will occur on weekdays from 8:00 a.m. to 4:00 p.m. from May 23rd to September 9th.
- May 3, 2022
System maintenance on one of the CUIMC Exchange email servers is scheduled during this time, no effect on mail flow or downtime is expected.
- April 28, 2022
Smartphones and tablets that are running Android version 12 may experience issues connecting to Mercury.
- April 19, 2022
To comply with U.S. regulations, both vendors announced they are blocking access to their services from countries or regions subject to economic and trade sanctions.
- April 14, 2022
The student walk-in support desk is operating via video phone only on Friday, April 15th.
- April 14, 2022
Scheduled work on may cause intermittent outages for AWS Cloud and AWS VPN during this time. This will not affect CUIMC VPN used with Cisco AnyConnect.
- April 12, 2022
Scheduled work may cause intermittent connectivity disruptions for internal private VLANS to connect to the Internet during this time.
- April 1, 2022
The People @ Columbia (PAC) system, accessed through MyColumbia, will be unavailable from 5 p.m. Friday, April 1st, through 8 a.m. Monday, April 4th.
- March 28, 2022
Scheduled work on networking equipment will cause brief periods of intermittent network connectivity on campus and for those using Cisco AnyConnect VPN.
- March 23, 2022
During this time the connection between campus and Amazon Web Services (AWS) will be undergoing testing.
- March 22, 2022
CUIMC Duo Multifactor Authentication (MFA) will be required for CUIMC email and Office 365 apps beginning March 30th, please pre-enroll now if you do not already use CUIMC Duo MFA with VPN.
- March 14, 2022
Beginning March 17th, any apps connecting to CUIMC email that do not use Modern Authentication will no longer be able to connect. Current versions of Outlook are not affected.
- March 11, 2022
During this time the connection between campus and Amazon Web Services (AWS) will be undergoing testing.
- March 9, 2022
RSAM, used for registering and certifying systems used at Columbia and CUIMC, will be offline for a scheduled upgrade on Monday, March 21st from 9:00 AM to 2:00 PM.
- March 9, 2022
While we have not received many reports at CUIMC, Microsoft recently alerted that Exchange mailboxes are experiencing a service degradation. They are working to fix any issues as quickly as possible.