Announcements
- June 28, 2021
A required upgrade to networking equipment for the Physicians and Surgeons building will cause a 10 minute connectivity disruption during the planned window of 10:30pm - 11pm.
- May 14, 2021
Microsoft has posted on their Service Status that some icon links in Outlook on the web for mail, calendar, To Do, and other services aren't working.
- May 11, 2021
Microsoft announced on March 11th that users may be unable to view messages in Outlook; this does not affect Web Outlook or Outlook mobile.
- April 8, 2021
RSAM, used for registering and certifying systems used at Columbia and CUIMC, will be offline for a scheduled upgrade on Friday, April 23rd from 9:00 AM to 12:00 PM.
- April 7, 2021
Beginning April 12th, a security update will require that BYOD systems re-register their devices in order to continue using Mercury.
- March 30, 2021
CUIMC Zoom accounts can now join multiple meetings at once on the desktop client, and be used with conference room AV units.
- March 26, 2021
Planned work on IT equipment will interrupt AWS service connectivity, other CUIMC services should not experience downtime but will be monitored.
- March 23, 2021
Aruba devices, used by some phone support staff for working remotely, are experiencing connectivity issues.
- March 17, 2021
The Pharos student printing system will not be available for a short period while maintenance is performed.
- March 15, 2021
We are working to resolve an issue with AWS' VPN client not being able to access columbia.edu websites.
- March 15, 2021
Microsoft has announced that users may be unable to access multiple Microsoft 365 services.
- March 12, 2021
RSAM, used for registering and certifying systems used at Columbia and CUIMC, will be offline for scheduled maintenance during this time.
- March 8, 2021
Connectivity problems with CUIMC campus networks and VPN have been resolved.
- March 5, 2021
There may be brief interruptions in accessing CUIMC Microsoft Office 365 services, including CUIMC email, while a scheduled license upgrade is completed.
- March 3, 2021
Please remain cautious when opening and responding to messages.
- February 26, 2021
Due to scheduled licensing changes, there may be brief interruptions with accessing or using CUIMC email accounts.
- February 26, 2021
Duo is currently investigating an issue causing phone and SMS delivery issues.
- February 18, 2021
CUIMC mailing lists, also referred to as listserv, will be unavailable for up to 4 hours as scheduled work is performed.
- February 11, 2021
There will be a 10 minute downtime for many CUIMC resources while planned work is performed on network equipment.
- February 10, 2021
You can now chat with the Service Desk support team using the Get Help service portal.