- May 26, 2023
The CUIMC IT Service Desk will be open for phone support only during Memorial Day, Monday, May 29th, from 9:00 a.m. to 5:00 p.m.
- May 1, 2023
A Zoom app upgrade is planned for Saturday, May 6th at 8:00PM. Users who are not on version v5.11 or higher as of May 6, 2023, will not be able to sign into Zoom or join Zoom meetings.
- April 20, 2023
Access web apps in Microsoft 365 is now restored
- March 27, 2023
CUIMC users can now access Columbia Library content Accwithout using their UNI and password
- March 22, 2023
To add or update your Account Recovery Email Address, go to uni.columbia.edu and choose "Add or Update my Account Recovery Email." Duo MFA is required.
- February 16, 2023
The Core team will make the following adjustments to the CUIMC network in preparation for the move out of the Service Building
- February 15, 2023
In April 2023, MobileIron is changing its name to Ivanti. No changes in user functionality.
- December 21, 2022
The CUIMC IT Service Desk will have modified hours and support options during the holiday season. Click here to see more details.
- December 6, 2022
Email Maintenance: System Enhancements: Friday, December 9, 2022, from 6 pm to 9 pm
- November 18, 2022
The CUIMC IT Service Desk will be closed on Thursday, November 24th for Thanksgiving Day, with limited support on Friday, November 25th. Normal hours resume Saturday, November 26th
- November 14, 2022
Right-click on the Citrix receiver app, click "advanced preferences", and click "reset Citrix"
- October 31, 2022
The MyPassword self-service password reset tool for CUIMC password reset has been updated.
- October 10, 2022
Service Now (SNOW) is now working
- October 7, 2022
Expect possible outages with AWS services next Wednesday, 3 AM to 5 AM.
- September 30, 2022
Columbia-managed Macs owners should not try to upgrade to macOS Ventura; Personal Macs owners are strongly encouraged to wait
- September 6, 2022
An upgrade to phone systems is underway for all departments and related staff at NYP and CUIMC. We will be posting updates as it progresses, including schedules.
- September 1, 2022
The CUIMC IT Service Desk will be open for phone support only during Election Day, Tuesday, November 8th, from 9:00 a.m. to 5:00 p.m.
- August 31, 2022
The ongoing Medical Grade Network (MGN) project has completed swapping out access points (APs) for Towers 1, 2, and 3, and will be starting site surveys shortly.
- August 24, 2022
Many account and password problems can be resolved quickly online through self service options.
- August 23, 2022
Some CUIMC locations are reporting issues with using Mercury secure wireless or wired (ethernet) the morning of Tuesday, August 23rd.